Technology
Account Administration
The iDMS provides a Web-based front-end for administrators to access account management functions and the MCP iDMS Message Center. The message center portal allows administrator personnel to specify messaging content, date and time-of-day of delivery as well as specific recipients or entire pre-defined groups of recipients. MCP iDMS system reporting and analytics functions are also accessed through this Web-based interface.

The functions of the iDMS Administration Web Portal are summarized below:

  • Organizational Account Management - administrative users, passwords, etc.
  • Message and Content Creation - create messages, schedule message release, add recipients (users or groups)
  • Manage Opt-In Lists - arrange opt-ed in users into one or more groups to allow segmented message delivery
  • Manage Message Templates - create standard-use message bodies that can be re-used in same or similar situations
  • Manage Keywords - create keywords and actions for inbound messages from mobile users that contain certain words
  • Access Reporting and Analytics - monitor real-time in-bound and out-bound message traffic as well as run data-mining reports for trend analysis on past activity
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MCP is taking steps to insure that SPAM does not negatively impact the mobile channel the way it has for other notification mediums